Founded by Gerald D. Hines, a mechanical engineer, the firm was among the first to adopt its own stringent Indoor Air Quality programs and has consistently been at the forefront of superior operations, leading in most certification programs globally. Hines recently announced a partnership with Well Living Lab, Delos and the Mayo Clinic to research cutting-edge tactics to reduce viral spread in the built environment.
With activities across five continents, including Asia, Hines’ actions are informed by the progression of COVID-19 and its effects on property procedures. Through early activation of our Pandemic Preparedness Plan and global sharing of best practices, Hines leverages a robust, multifaceted playbook to operate each property based on its unique features and the needs of its tenants, but with overarching principles to promote the health and safety of tenants, workers and visitors including:
- Enhanced sanitation protocols overall, with tactics for high-frequency touchpoints
- Common area social distancing strategies supported by graphic reminders to follow protocols
- New elevator procedures to manage ingress and egress and limit rider capacity
- PPE for building employees including protective masks for anyone servicing a tenant space
- Support of personal hygiene with readily available hand sanitizer
- Enhanced building-wide communication with prompt case reporting to tenant contacts
- Collaboration with tenants on lease space best practices and employee-specific strategies
As we embrace the new normal, the strength of our client relationships has never been more meaningful. We ask you to continue to bond in partnership with us, as we work together as a community to stop the spread of the virus: and germs in general. While this experience has been a wakeup call for society, we will emerge a safer world if we all work together on this journey.
Our teams around the world look forward to welcoming you back to the workplace.