Holistic Hospitality.
It's in the Air
Scent has been proven to enhance our social, emotional and cognitive well-being and plays an integral role in creating memorable experiences.
Since the foundation of our firm, our philosophy has been that real estate is all about people and we’ve never lost sight of that vision. The human experience is a centerpiece of the management services we provide our clients. We value the opportunity to welcome you into our spaces and it is our pleasure to provide conveniences that help give back the greatest gift — time.
We deliver the ingredients that turn spaces into places people love. With a “people first” philosophy, we help building owners retain tenants, and help employers attract and delight their talent. We help meet essential needs and preferences for:
We Care by better balancing busy schedules with onsite services such as wellness programs, vehicle maintenance, flu shots, bicycle maintenance, dry cleaning, and more.
We Create spaces dedicated to collaboration, fitness, renewal, and celebration, that encourage true emotional connections between people—whether one-to-one or one-to-many.
We Cultivate and design tailored programming plans—considering special events, pop-up shops, community service, friendly competitions, and more—to build a sense of belonging within your space.
We strive to create destinations where our clients feel like guests with access to amenities and experiences that add value to their day-to-day life. They reflect local culture and preferences in curation of food & beverage and retail options; create communal connectivity through activated public spaces; and tailor programming to an area’s demographics to achieve each individual asset’s goals. With specialized, proprietary in-house hospitality trainings and service level standards, we ensure that our management services teams operate and foster a client-centric approach globally. We go beyond providing world-class service, to providing world-class experiences.
We train our "front-of-house" staff through our proprietary training program based on five-star hospitality practices.
We share program ideas and best practices globally to bring tested experience concepts to benefit your property.
We set the standards with our global principles and guidelines that ensure every property we manage delivers an experience that exceeds your expectations.
Holistic Hospitality.
We understand each market, owner, consumer and resident and are able to readily anticipate and satisfy your needs of each.
845 Texas Avenue
Suite 3300
Houston, TX 77002
United States
1 713 621 8000
Contact Hines
Grainhouse, 6 Dryden St
London WC2E 9NH
United Kingdom
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Suites 2801-02, One Exchange Square
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12th Floor
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Suite 2400
Chicago, IL 60606
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Suite 3300
Houston, TX 77002
United States
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Suite 200
Los Angeles, CA 90064
United States
213 629 5200
Suites 2801-02, One Exchange Square
8 Connaught Place
Central, Hong Kong, SAR
China
One Horizon Center
12th Floor
Gurgaon 122002
India
91 124 480 2222
Grainhouse, 6 Dryden Street
London WC2E 9NH
United Kingdom
44 207 292 1900
Gadigal Country, The Peapes Building
Level 3, 285 George St
Sydney, NSW 2000
Australia
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Av. das Nações Unidas, 12901
Torre Norte - 6 ° andar
São Paulo 04578-910
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Suite 3500
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Beijing, PRC 100027
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33 1 41 45 80 80
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Joachimsthaler Str. 1
10623 Berlin
Germany
49 30 726241 100
Mitropoleos 3
4th floor
Athens 10557
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Riverside 4, Third Floor
Central Quay, Sir John Rogerson's Quay
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353 1 7999900
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0039 02 8962921
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2-6-1 Toranomon Minato-ku
Tokyo 105-5532
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Torre del Angel
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Rokin 69D
Amsterdam 1012 KL
Netherlands
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Torre B Piso 15
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Panama
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Wola Center
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Grainhouse, 6 Dryden St
London WC2E 9NH
United Kingdom
44 207 292 1900
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